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Deliver Better

Booking that takes seconds

Let customers book pickups, see your prices, and track their laundry from their phone.

  • Book a pickup in seconds

    Customers choose services, a time slot, and an address.

  • Live order tracking

    They can see when their laundry is picked up, in progress, and on its way back.

  • Prices up front

    Your service catalogue and prices are always visible and current.

  • Order history

    Customers can view past orders and reorder quickly.

Customer App in CleanKaro

Customers book a pickup, pick a slot, and follow the same stage your team just set. The app carries your laundry's name.

Laundry in progressDry clean

Booked, in progress, and ready to book the next pickup.

Status
Laundry in progress
Category
Dry clean
View
Maps and List
Booking
Book a Pickup Now
Check
Check it

What the customer can do

Four steps for the customer. One order for the shop.

1Booking
1Slot
LiveTracking
1Bill
StepWhat they doWhat the shop getsBookPick the service and addressAn order, not a phone callSlotChoose a pickup windowA stop on the driver's runTrackSee the same stage you setFewer 'where is it?' callsRateScore the order after deliveryFeedback on their profile
1

The customer picks the service, the slot, and the address. The shop does not retype it.

Customers pick the services they need, choose a pickup slot, and confirm their address. The request goes straight to your team — no phone calls or WhatsApp back-and-forth.

  • Browse services by category
  • Choose pickup and delivery slots
  • Saved addresses
  • Booking confirmation instantly

A booking made here arrives as a normal order. Dry clean in progress is the same status the counter sees.

2

Customers always know where their laundry is

From pickup to the way back, the app shows the same stage your team sees.

From pickup to delivery, the app shows each stage of the order. That means fewer calls to your store and more confident, happier customers.

  • Live order status
  • Driver on the way updates
  • Bills and payment history
  • Rate the order after delivery
Laundry in progressDry clean

Booked, in progress, and ready to book the next pickup.

Status
Laundry in progress
Category
Dry clean
View
Maps and List
Booking
Book a Pickup Now
Check
Check it
3

How Customer App works

  1. 1

    Download and sign up

    Customers install the app and create an account.

  2. 2

    Book a pickup

    They choose services, a time slot, and an address.

  3. 3

    Track and rate

    They follow the order until it's delivered and leave a rating.

Included with Customer App

Book a pickup in seconds

Customers choose services, a time slot, and an address.

Live order tracking

They can see when their laundry is picked up, in progress, and on its way back.

Prices up front

Your service catalogue and prices are always visible and current.

Order history

Customers can view past orders and reorder quickly.

Digital bills

Every bill is available in the app — no lost paper receipts.

Ratings and feedback

Customers rate each order so you know what's working.

Questions about Customer App

Where can customers download the app?

The customer app is available on the Google Play Store and Apple App Store.

Do customers need an account?

Yes. A quick sign-up lets them save addresses, see order history, and track orders.

Are orders from the app mixed with counter orders?

Yes. App orders appear on the same dashboard as counter and driver orders.

Can customers see my prices?

Yes. Your current service menu and prices are shown in the app.

See Customer App with your own orders

Let customers book and track their orders. Book a demo and we will walk through it on your laundry.

Book a Demo