Reach every customer
Keep customers without WhatsApp informed too.
Payments & Messaging
One notification setup, more channels
Not every customer uses WhatsApp. Where SMS is available for your region, CleanKaro can send the same order updates by text message.
- Reach every customer
Keep customers without WhatsApp informed too.
- Same triggers
Updates go out when an order reaches the stage you choose.
- Order confirmations
Let customers know their order has been received.
- Ready alerts
Tell customers when their order is ready to collect.
3Triggers on
1Setup
2Channels
Texts for QRD-4409SMS
Same three moments as WhatsApp, sent as plain text.
- Received
- We have your suit. Order QRD-4409.
- Ready
- Your order is ready to collect.
- Out
- Tom is on the way, arriving 6:30 pm.
On this screenThe delivery a text announces: Tom Raj, delivery man, 2.8 km from your location, arriving 6:30 pm, with Call and Need Help on the phone.
Choose the moments that send a text
Turn each order event on or off once. Customers without WhatsApp get the same update by SMS.
Order receivedSends a text
We have your suit. Order QRD-4409.
Ready for pickupSends a text
Your order is ready to collect.
Out for deliverySends a text
Tom is on the way, arriving 6:30 pm.
Payment dueOff
AED 18.00 is due on order QRD-4409.
1
One notification setup, more channels
Set the triggers once. Every channel follows them.
You choose which order events notify customers once. Messages then go out on the channels set up for your business.
- Status-triggered messages
- No manual sending
- Choose which events notify
- Works alongside WhatsApp
2
Availability depends on your region
We confirm SMS for your region before you rely on it.
SMS delivery depends on local providers and regulations. Talk to our team and we'll confirm what's available for your business before you rely on it.
- Confirmed during onboarding
- Set up by our team
- Configured per business
- Ask us about your region
Texts for QRD-4409SMS
Same three moments as WhatsApp, sent as plain text.
- Received
- We have your suit. Order QRD-4409.
- Ready
- Your order is ready to collect.
- Out
- Tom is on the way, arriving 6:30 pm.
How SMS works
- 1
Ask about your region
We confirm whether SMS is available where you operate.
- 2
We set it up
SMS is configured with your notification triggers.
- 3
Customers stay informed
Updates reach customers by text message.
Included with SMS
Same triggers
Updates go out when an order reaches the stage you choose.
Order confirmations
Let customers know their order has been received.
Ready alerts
Tell customers when their order is ready to collect.
Delivery alerts
Let customers know when their driver is on the way.
Set up for your region
Our team confirms the SMS options available where you operate.
Questions about SMS
Notify customers by text message. Ask us anything else on a demo call.
Is SMS available in my country?
It depends on your region. Contact our team and we'll confirm the options for your business.
Do I need to send texts manually?
No. Notifications are sent automatically when an order's status changes.
Can I use SMS and WhatsApp together?
Ask our team about using more than one channel for your region.
Which messages can be sent?
Order confirmations, ready-for-pickup alerts, and delivery updates are the typical messages customers receive.
Use it with
See SMS with your own orders
Notify customers by text message. Book a demo and we will walk through it on your laundry.