Booking windows
Customers choose the window that suits them.
Deliver Better
Plan the day's runs in minutes
Laundry pickup and delivery software to schedule pickups, assign drivers, and follow every run on the map, so orders reach customers on time.
Your own driversCash at the doorWhatsApp updates
Dispatch · Thursday
TomSara
- Omar HassanDubai Marina
- Fatima KhanBusiness Bay
- Lina JosephJLT
- Hana MalikBusiness Bay
Next stop · 12:15Lina JosephJLT, Cluster DDelivery · QRD-4409NavigateMark delivered
- 120+laundries run on CleanKaro
- 2apps: driver and customer
- AutoWhatsApp updates
- CODcollected at the door
1
Let customers pick the slot
Scheduled and on-demand laundry pickup and delivery, booked in the app, on WhatsApp, or by your staff.
- Time slots customers can choose
- Full slots are not offered
- Pickup now for urgent orders
Book a pickup
TodayTomorrow
9–11 am11–1 pmFull2–4 pm4–6 pm
Pick up nowNext available driver
2
Today's board, grouped by driver
9Stops
4Pickups
5Deliveries
2Drivers on the road
| Slot | Customer | Area | Job | Status | Payment |
|---|---|---|---|---|---|
| Tom Raj · 5 stops | |||||
| 10:30 | Omar Hassan | Dubai Marina | Pickup · QRD-4408 | Done | On delivery |
| 12:15 | Lina Joseph | JLT | Delivery · QRD-4409 | On the way | COD AED 18 |
| 14:00 | Aisha Rahman | Al Wasl | Delivery · QRD-4407 | Scheduled | Paid |
| 16:00 | Noor Ali | Al Wasl | Pickup · QRD-4411 | Scheduled | On delivery |
| 17:30 | Marina Hotel | Dubai Marina | Delivery · QRD-4410 | Scheduled | On account |
| Sara Nair · 4 stops | |||||
| 11:00 | Fatima Khan | Business Bay | Pickup · QRD-4412 | Done | On delivery |
| 12:30 | Hana Malik | Business Bay | Delivery · QRD-4413 | On the way | COD AED 36 |
| 15:00 | Rami Saad | JLT | Delivery · QRD-4414 | Scheduled | Paid |
| 18:00 | Yusuf Ali | Dubai Marina | Pickup · QRD-4415 | Scheduled | On delivery |
3
Assign in one tap
Send each stop to the right driver by area and workload. It lands on their phone straight away.
- Area tags on every stop
- Workload per driver at a glance
- Reassign mid-run when plans change
Dubai MarinaNew pickupMarina Gate 2 · 16:30
TRTom Raj
5/8 stops · Marina, JLT, Al Wasl
SNSara Nair
4/8 stops · Business Bay, JLTDrop to assign
New pickup assigned
Marina Gate 2 · 16:30
4
Follow every run on the map
The status changes when the driver marks the stop, not when someone phones the shop.
- Live driver location
- Status for every stop
- Delivered time recorded
- Customer notified automatically
Next stop 12:15 · JLTTom Raj · live
5
Customers know before they ask
Three automatic messages cover the whole delivery. Nobody calls the shop to ask where their laundry is.
See the WhatsApp integrationCleanKaro LaundryBusiness account
Out for delivery
Hi Lina, your order QRD-4409 is out for delivery today.
On the way
Your driver Tom is on the way. ETA 12:10.
Delivered
Delivered at 12:14. Paid AED 18.00 cash. Thank you!
6
Paid and proven at the door
- Cash on delivery
- Proof of delivery
- Recorded against the order
- No disputes later
QRD-4409Lina Joseph · JLT
Amount dueAED 18.00
CashCard
Photo
Signature
How Pickup & Delivery works
- Step 1
Pickup booked
In the customer app, on WhatsApp, or by your staff.
- Step 2
Driver assigned
The job lands on the driver's phone straight away.
- Step 3
Picked up & tracked
Each tap on the driver's phone updates the board.
- Step 4
Delivered & paid
Delivered time and payment are recorded on the order.
Everything included
Stops grouped by area
Plan the run neighbourhood by neighbourhood.
Notes and gate codes
Access details travel with every stop.
Call from the stop
One tap to ring the customer from the van.
Reassign on the go
Move a stop to another driver mid-run.
Your own drivers
Add your team and give each one a login.
Cash at the door, reconciled
Collections land on the order, not in a notebook.
Per-driver report
Pickups and deliveries completed by each driver.
Our drivers love how simple the app is. They just tap to update order status — no paperwork needed. Love that it’s a one-time payment too!
Tanveer QureshiDelivery Supervisor
Questions about Pickup & Delivery
Ask us anything else on a demo call.
Do I need the Driver App for pickup and delivery?
Yes. Drivers use the CleanKaro Driver App on their phone to see their jobs, navigate, and update each stop. It works on Android and iOS.
Can customers choose a pickup time?
Yes. Customers pick a time slot when they book in the app, and full slots are not offered. Your staff can also book a slot for them.
Can drivers collect payment?
Yes. Cash and online payments collected at the door are recorded against the order, so the shop sees what each driver collected.
Does it work with my own drivers?
Yes. You add your own drivers, give each a login, and assign jobs to them. There is no CleanKaro delivery fleet involved.
Can I set delivery zones and charges?
Tell us how you charge for delivery during onboarding, by area or below a minimum order, and our team will set it up to match.
What happens if the customer isn't home?
The driver can call the customer from the stop in one tap. If the stop can't be completed, the shop can reschedule it or move it to another driver.
Can customers track their order?
Yes. Customers follow the order status in the Customer App and get WhatsApp updates when the driver is on the way and when the order is delivered.
Is there a limit on drivers?
Talk to our team about the number of drivers you need. We will match the plan to your fleet.
Use it with
See Pickup & Delivery with your own orders
Book a demo and we will walk through it on your laundry.