WhatsApp updates
Order confirmations, bills, and status changes delivered on WhatsApp.
Grow With Data
The right message at the right moment
Send order confirmations, ready-for-pickup alerts, and delivery updates on WhatsApp — without anyone typing a message.
- WhatsApp updates
Order confirmations, bills, and status changes delivered on WhatsApp.
- Triggered by status
Messages go out automatically when an order moves to the next stage.
- Digital bills
Send the bill with its QR code the moment an order is placed.
- Payment reminders
Gently remind customers about outstanding balances.
The customer already knows the order is on the way. The message went out when the status changed, so the doorstep is a handover, not a phone call.
WhatsAppAuto
Received, ready, and out for delivery. Three messages, none of them typed by staff.
TimeOrderUpdate
09:12QRD-4407Received
15:10QRD-4407Ready
16:02QRD-4409On the way
The message goes out when the stage changes
Cut the “where is my order?” calls. Staff do not type these. The order status sends them.
Order received
Hi Aisha, we have QRD-4407. Total AED 42.00. Your bill is attached.
Ready
QRD-4407 is ready. Reply here if you would like it delivered.
Out for delivery
Tom is on the way with your order.
Payment reminder
AED 18.00 is still due on QRD-4409.
Order received09:12
Hi Aisha, we have QRD-4407. Total AED 42.00. Your bill is attached.
Ready15:10
QRD-4407 is ready. Reply here if you would like it delivered.
Out for delivery16:02
Tom is on the way with your order.
Payment reminder17:20
AED 18.00 is still due on QRD-4409.
Messages sent without staff typing
Every message sent today, with the order that triggered it and the line the customer actually read.
36Messages today
5Bills shared
2Payment reminders
0Typed by staff
TimeToOrderTriggerMessage09:12Aisha RahmanQRD-4407Order receivedBill AED 42, QR attached11:40Omar HassanQRD-4408In processingAbaya is in dry clean15:10Aisha RahmanQRD-4407ReadyReady for pickup at Al Wasl16:02Lina JosephQRD-4409Out for deliveryTom is on the way16:40Marina HotelQRD-4410BalanceAED 860 still on account
1
The message goes out when the order changes stage. Nobody has to remember.
Notifications are tied to order status. When an order is received, ready, out for delivery, or delivered, the customer gets an update automatically — nothing for your staff to remember.
- Order received confirmation
- Ready for pickup alert
- Out for delivery update
- Delivered confirmation
That slip is the last line in the thread. For Aisha it started at 09:12 with the bill and QR code, then ready at 15:10. Lina's thread says Tom is on the way at 16:02.
2
Meet customers on WhatsApp
The bill, the QR code, and the status all arrive in the chat the customer already uses.
Most customers already live on WhatsApp. Sending bills and updates there means they actually read them — and can reply to your team if they have a question.
- Bills with QR code on WhatsApp
- Status updates in one chat
- Payment reminders
- Customers can reply directly
WhatsAppAuto
Received, ready, and out for delivery. Three messages, none of them typed by staff.
TimeOrderUpdate
09:12QRD-4407Received
15:10QRD-4407Ready
16:02QRD-4409On the way
3
How Notifications works
- 1
Choose your triggers
Pick which order events should notify customers.
- 2
CleanKaro sends it
The message goes out automatically when the order reaches that stage.
- 3
Customers stay informed
They get bills and updates on the channel they already use.
Included with Notifications
Triggered by status
Messages go out automatically when an order moves to the next stage.
Digital bills
Send the bill with its QR code the moment an order is placed.
Payment reminders
Gently remind customers about outstanding balances.
Delivery alerts
Let customers know when their driver is on the way.
Fewer "where's my order?" calls
Customers already know, so your staff can focus on the work.
Questions about Notifications
Which channels are supported?
CleanKaro sends order updates and bills through WhatsApp. Ask our team about other channels for your region.
Do my staff need to send messages manually?
No. Messages are sent automatically when an order's status changes.
Can I turn off certain notifications?
Yes. You choose which order events trigger a message.
Can customers reply to notifications?
Yes. Customers can reply on WhatsApp and your team can respond directly.
Use it with
See Notifications with your own orders
Keep customers informed automatically. Book a demo and we will walk through it on your laundry.