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Guide 3 of 5

Set up pickup and delivery

Add your drivers, accept bookings from the customer app, and assign runs — so every pickup and delivery is tracked.

Pickup and delivery in CleanKaro connects three things: the customer app where customers book, your dashboard where you plan, and the Driver App your drivers use on the road.

1. Add your drivers

Add each driver to CleanKaro. They install the Driver App on their Android or iOS phone and log in to see their jobs.

2. Decide on time slots

Choose the pickup and delivery windows you want to offer. Clear slots set expectations and make the day easier to plan.

3. Let customers book

Customers book in the CleanKaro customer app by choosing services, a time slot, and an address. Your staff can also add pickups for customers who call.

4. Assign jobs to drivers

Assign each pickup and delivery to the right driver based on area and workload. The job appears on the driver's phone immediately.

  • Group stops by area
  • Balance jobs between drivers
  • Reassign when plans change

5. Track and complete

Drivers navigate to each stop, update status, collect payment if needed, and mark orders delivered. You see progress in real time.

Need a hand?

Our onboarding team helps set up your services, prices, and staff with you.